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Patterns and Tools for Non-Governmental Organizations (PATONGO)

Knowledge Construction Lab


March 2009 - May 2012


Federal Ministry of Education and Research, European Social Fund of the European Commission


Non-governmental organizations often face the challenge that procedural knowledge cannot easily be transferred between practitioners of different expertise, as there is no possibility for direct observation of good practices. Web 2.0 technologies allow informal exchange of procedural knowledge and the development of a common knowledge representation in organizations. By the use of cooperative knowledge tools such as wikis, for instance, knowledge can be shared and has the possibility to be developed further through the joint use. So-called patterns, that is, structures for the externalization of knowledge, can help to improve the externalization and reception of knowledge between practitioners. Communication between experts and laymen would thus be improved.


Trailer The project PATONGO aims at the investigation of cognitive, social, and motivational factors in the efficient knowledge exchange between practitioners. The project uses findings from the projects "Knowledge exchange with a shared data base" about barriers and facilitators of knowledge exchange, as well as findings on community building from the project "Social interaction in online communities". Moreover, research will be based on results on cooperative knowledge construction from the project "Cooperative knowledge building with wikis" and the project "Use of collective knowledge through social tagging". PATONGO transfers so far mainly experimentally investigated processes into the field and further investigates facilitators of efficient knowledge exchange and knowledge construction in larger organizations. By the example of the Protestant Church Germany, the exchange of good practices and the development of a common knowledge base via web 2.0 technologies will be investigated and optimized. Furthermore, experimental studies investigate to what extent patterns affect the externalization, reception and development of knowledge.


Affiliated to Patongo is the Ph.D. project "The influence of patterns on the exchange of knowledge-in-use". In experimental studies, the Ph.D. projcet researches how patterns can foster the externalization, reception and evolution of knowledge.

Figure 1


  • FernUniversität Hagen (Distance Teaching University)
  • Protestant Church Germany (EKD)


  • Matschke, C., Moskaliuk, J., Bokhorst, F., Schümmer, T., & Cress, U. (in press). Motivational factors of information exchange in social information spaces. Computers in Human Behavior.
  • Matschke, C., Kimmerle, J., Moskaliuk, J., Schümmer, T., & Cress, U. (in press). Motivation bei der Nutzung von Web 2.0 in der Bildung.In U. Hoppe & N. C. Krämer (Eds.), Lernen im Web 2.0 – Erfahrungen aus Berufsbildung und Studium. Bonn: Bundesinstitut für Berufsbildung.
  • Schümmer, T., & Matschke, C. (in press). Lernen in Web 2.0-basierten Praxisgemeinschaften am Beispiel der Evangelischen Kirche in Deutschland: Von der Vision zur Realität.In U. Hoppe & N. C. Krämer (Eds.), Lernen im Web 2.0 – Erfahrungen aus Berufsbildung und Studium. Bonn: Bundesinstitut für Berufsbildung.
  • Matschke, C. (2014). Web 2.0 im Wissensmanagement von Non-Profit-Organisationen nutzen.In U. Cress, F. W. Hesse, & K. Sassenberg (Eds.), Wissenskollektion. 100 Impulse für Lernen und Wissensmanagement in Organisationen (pp. 150-152). Wiesbaden: Springer Gabler.
  • Matschke, C., Moskaliuk, J., & Kimmerle, J. (2013). The impact of group membership on collaborative learning with Wikis. Cyberpsychology, Behavior, and Social Networking, 16, 127-131.
  • Schümmer, T., Matschke, C., Schobert, W., & Mühlpfordt, M. (2012). PATONGO: Web-2.0-basierter Kompetenzerwerb in großen Non-Profit-Organisationen.In J. Haake, G. Schwabe, & M. Wessner (Eds.), CSCL-Kompendium 2.0. Lehr- und Handbuch zum computerunterstützten kooperativen Lernen (pp. 417-424). München: Oldenbourg Wissenschaftsverlag.
  • Matschke, C., Moskaliuk, J., & Cress, U. (2012). Knowledge exchange using Web 2.0 technologies in NGOs. Journal of Knowledge Management, 16, 159-176.
  • Matschke, C., Moskaliuk, J., Arnold, F., & Cress, U. (2011). Patterns as Facilitators for Knowledge Building in Learning Organizations. Proceedings of the 9th International Conference on Computer-Supported Collaborative Learning, Vol II (pp.864-865). Hong Kong: International Society of the Learning Sciences.
  • Arnold, F., Moskaliuk, J., Schümmer, T., & Cress, U. (2010). Pattern-mediated Knowledge Exchange in Non-Governmental Organization. In M. Wolpers, P. A. Kirschner, M. Scheffel, S. Lindstädt, & V. Dimitrova (Eds.), Sustaining TEL: From Innovation to Learning and Practice. Proceedings of EC-TEL 2010 (pp. 390-395). Heidelberg: Springer.
  • Matschke, C., Moskaliuk, J., Arnold, F., & Cress, U. (2010). Pattern-Based Knowledge Building in Learning Organizations. In S. L. Wong et al. (Ed.), Proceedings of the 18th International Conference on Computers in Education (pp. 176-180). Putrajaya, Malaysia: Asia-Pacific Society for Computers in Education.
  • Wodzicki, K., Moskaliuk, J., & Cress, U. (2011). Patterns for social practices: A psychological perspective. In C. Kohls & J. Wedekind (Eds.), Investigations of e-learning patterns: Context factors, problems and solutions (pp. 257-271). Hershey, PA: IGI Global.