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Knowledge exchange

Knowledge Exchange Lab

Knowledge is exchanged in almost every form of interpersonal communication: People share their knowledge to signal support, they communicate their views and judgements to highlight their position or to persuade others. The process of knowledge exchange is of increased importance in situations that heavily rely on cognitive processes, such as team problem solving in companies or group learning settings in schools. Digital technologies can provide opportunities to support knowledge exchange between group members in various ways. They may provide a channel for knowledge exchange (e.g. e-mails, e-conferences, etc.) in spatially distributed teams and thus enable communication across time and space. Alternatively, digital technologies can shape face-to-face communication within a team to facilitate knowledge exchange. By providing tools to highlight how knowledge is distributed between team members, the technology allows a targeted communication about knowledge gaps or may display "bits of knowledge" to establish common ground in the group more quickly.


The Knowledge exchange Lab explores this field both in basic and applied research. Some areas of interest in basic research are: What kinds of knowledge do people use and communicate? How is knowledge exchange processed in the cognitive system? Which cognitive functions can be supported by digital technologies? How can digital technologies help to prevent biases in cognitive systems? Based on these questions, scenarios are derived to develop and apply digital technologies for knowledge exchange processes, e.g., to enhance group decisions and group problem solving. The processes of knowledge exchange differ with regard to the spatial distribution of the participants; hence the research is guided by two main foci: Knowledge exchange in spatially distributed teams and knowledge exchange in face-to-face teams.

Team Knowledge exchange

Projects

Debiasing Social Media Use through Cognitive Interface Design

In this project we want to research the origin of radicalization and hate speech in social media. In particular, we plan to test the assumption that the language use of tweets gets more extreme, the more a Twitter account is one-sidedly connected with similar accounts.

Determinants of Peer Productivity in Online Discussion Forums

Digital media that people use in their leisure time to exchange knowledge (e.g., online discussion forums, Twitter, Facebook) require active participation and peer productivity. Although productivity is important for self-sustaining communities, little is known about the conditions that drive productivity or how contributions can be optimized for efficient learning. The goal of this project is to examine what drives productivity in different online forums and sharing platforms.

Evaluation bias in media supported scenarios

Most people need to solve complex problems and face difficult decisions on a daily basis. However, people often fail to come to unbiased conclusions because cognitive distortions influence their information processing. In this project we focus on the formation of such a cognitive bias and on ways to counteract it.

Ideas to Market - A tool-based approach to transform research results into business options

In Germany, the economic utilization of patents lags behind expectations. Therefore, the Federal Ministry of Education and Research (BMBF) decided to fund projects that foster the economic use of scientific findings. Against this background, the project “Ideas to market” aims to facilitate the transition of basic research into different application areas. Specifically, research at the IWM focuses on the technological support of knowledge exchange between groups.

Joint Action in Complex Environments

Collaborating with a partner on a shared task requires both actors to coordinate their actions on an ongoing basis. Actors have to observe the actions of their partner, understand his or her intentions, and adjust their own behavior accordingly. Research on joint action investigates the perceptual, cognitive and motor processes that help actors to achieve this coordination.

The role of sociocognitive conflict in scientific knowledge exchange

The goal of this PhD project is to examine the role of sociocognitive conflict in determining what scientists discuss and work on, and thus learning more generally. This goal is pursued particularly by examining the scientific publications themselves and discussion about those papers in online forums and discussion groups.

Former Projects